Questions about personal settings: (modify the address, change email, etc.)
1) How can I modify my email address?
If you want to change the email address, please use the new email and the old email to send messages to the sales representative separately, as shown below.
Title: Change my registered email address
Hello, I want to change my email address.
My account: [your account XXXX]
My registered email address: [your original email address]
My new email address: [Your new email address]
Reason for change: [If you are willing to share]
2) What should I do if I forget my password?
You can click the "Forgot Password" button on the "Login" page to enter the password reset page. Then follow our guide to reset your password and log in. If the same problem persists, please contact us at firstname.lastname@example.org for help.