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Support Team
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support@nextpcb.com
Dear Valued Customers,
As the Mid-Autumn Festival and National Day approach, please note that our team will be observing holidays on select dates between September 25 and October 5, 2026.
To help ensure your projects stay smoothly on track, we've put together the detailed operational schedule below. Because our production and shipping schedules will vary during this festive season, we warmly recommend planning and placing your orders a little in advance—especially if you have tight deadlines to meet.
| Services | Sept. 25 (Fri.) |
Sept. 26 (Sat.) |
Sept. 27 (Sun.) |
Sept. 28–30 | Oct. 1–4 | Oct. 5 (Mon.) |
Oct. 6–7 |
|---|---|---|---|---|---|---|---|
| PCB Factories | On Holiday | Arrange Production | On Holiday | Arrange Production & Shipping | On Holiday | Arrange Production | Arrange Production |
| Assembly Factories | On Holiday | Arrange Production | On Holiday | Arrange Production & Shipping | On Holiday | On Holiday | Arrange Production |
| HQonline Parts | On Holiday | Arrange Shipping | On Holiday | Arrange Production & Shipping | On Holiday | On Holiday | Arrange Shipping |
| Shipping Dept. | On Holiday | Arrange Shipping | On Holiday | Arrange Production & Shipping | On Holiday | On Holiday | Arrange Shipping |
| Customer Service | Normal service on working days. During holidays, replies may take up to 24 hours. | ||||||
If you have upcoming PCB fabrication, PCB assembly, component sourcing, or shipping requirements, we recommend submitting your orders as early as possible.
Orders placed before the holiday may still be affected by the holiday schedule depending on the production process, material availability, and shipping arrangements.
For urgent projects, please contact our team in advance so we can help coordinate the production and shipping schedule.
Our customer service team will maintain normal service on working days. During the holidays, response times may be longer than usual, with replies potentially taking up to 24 hours.
We appreciate your patience and understanding. Thank you for your continued support of NextPCB.
Wishing you a happy Mid-Autumn Festival and a joyful National Day!
NextPCB Team
Still, need help? Contact Us: support@nextpcb.com
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